Yes. There are two cremation options: Communal (or group) cremation without a return of ashes, or individual cremation with a return of ashes.
Upon collection of your pet, an individual cremation form is completed. This sheet will contain all the details relating to your pet and your specific cremation requirements. This individual identity sheet is, at all times, kept with your pet throughout the cremation process and ensures that all the ashes, and only the ashes of your pet are returned. Also as the cremation is individual the possibility of any confusion is eliminated.
Unfortunately not. Neither our licence nor our insurance permits the public to be in our cremation area.
We will notify you when the ashes are ready for collection